Privacy Policy

Gingin Digital is committed to providing quality goods and services to you. This policy outlines our ongoing commitments and obligations to you as a lead, client, customer, subscriber, or website visitor regarding how we manage Personal Information.

We have adopted the Australian Privacy Principles (APPs), which are contained in the Privacy Act 1988. The National Privacy Principles (NPPs) govern how we collect, use, disclose, store, secure, and dispose of your personal information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au

By coming onto our website, completing information for a purchase, or by giving us your personal information via a contact form or subscription, you agree to be bound by the terms of this privacy policy.

What is Personal Information?

Personal information is information or an opinion that identifies an individual. The personal information we collect includes, but is not limited to, the following:

• Names
• Addresses
• Email addresses
• Phone numbers
• Mobile phone numbers

This personal information is obtained in many ways, including through purchases, correspondence, by telephone, email, via our website, www.gingindigital.com.au, from another website, from social media and publications, from other publicly available sources, and from cookies and third parties. We do not guarantee the website links or policies of authorised or unauthorised third parties or other websites linked to Gingin Digital. We cannot be held liable for any misuse of your personal information by third parties or third-party sites.

We collect your personal information in accordance with our privacy policy to provide our goods and services to you, provide information to our delivery agents, and for marketing purposes. We may also use your personal information for a secondary goal. Closely related to the primary purpose in circumstances where you would reasonably expect such use or disclosure.

You may unsubscribe from our mailing and marketing lists at any time by using the unsubscribe link button or by contacting us in writing via info@gingindigital.com.au.

When we collect personal information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information, as defined in the Privacy Act, includes but is not limited to the following types of information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership in a political association, religious or philosophical beliefs, membership in a trade union or other professional body, criminal record, or health information. 

This kind of sensitive information is not knowingly collected or stored by Gingin Digital.

Third Parties

Where it is reasonable and practicable to do so, we will collect your personal information only from you. However, in some circumstances, third parties may provide us with your personal information. In such a case, we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party if requested or required to do so by law.

Disclosure of Personal Information

Your personal information may be disclosed in certain circumstances, including but not limited to the following:

• Third parties, where you consent to the use or disclosure and
• Where required or authorised by law.

Security of Personal Information

Your personal information is stored in a manner that reasonably protects it from misuse, loss, and unauthorised access, modification, or disclosure using encryption, access controls, and regular security audits. Gingin Digital cannot be held liable or accountable for any unauthorised disclosure of your personal information by either itself or a third party.

When your personal information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy it. However, most of the personal information is or will be stored in client files, which we will keep for at least seven (7) years.

Access to your Personal Information

You may access the personal information we hold about you and update and correct it, subject to certain exceptions. If you wish to access your personal information, please contact us in writing via Info@gingindigital.com.au.

Gingin Digital will not charge any fee for your access request but may charge an administrative fee for providing a copy of your personal information.

To protect your personal information, we may require state-registered identification from you, such as a driver’s licence, before releasing the requested information.

Maintaining the Quality of your Personal Information

It is important to us that your Personal Information is up to date. We will take reasonable steps to ensure your Personal Information is accurate, complete, and current. If you find our information is not up to date or inaccurate, please advise us as soon as practicable.

We will take steps to update your Personal Information. Update requests will be processed within 7-10 working days, and a confirmation notification will be sent via email.

You may contact the Office of the Australian Information Commissioner (OAIC) if you have concerns about how Gingin Digital handles your Personal Information.

Policy Updates

This policy may change occasionally. Any updates are available on our website. www.gingindigital.com.au/privacypolicy 

Privacy Policy Complaints and Enquiries

If you have any questions or complaints about our Privacy Policy, please contact us at:

Gingin Digital

Suite 412 18 Brockman St Gingin, WA 6503

T: 0409 968 986